What the National Visa Center Does for You

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National Visa Center in Portsmouth, NH

The National Visa Center (NVC) is the part of the U.S. Department of State that performs pre-processing tasks for visas on behalf of U.S. embassies. Located in Portsmouth, New Hampshire, the NVC does much of the basic processing for immigrant visas (green cards) to take the burden off each embassy. However, they also handle some nonimmigrant visa types.

Types of Cases Handled by the NVC

If you’re filing a family-based petition such as Form I-130 for a relative or Form I-129F for a fiancé, here’s what you should know about the National Visa Center.

Once U.S. Citizenship and Immigration Services (USCIS) approves a visa petition, they need to move the case to the U.S. State Department for consular processing. Consular processing encompasses the activities to complete the visa application overseas. Common examples of visa petitions include the following forms:

  • I-129F, Petition for Alien Fiancé
  • I-130, Petition for Alien Relative
  • I-140, Petition for Alien Worker

USCIS may direct other forms like Forms I-360, I-526, I-600, and I-800 to the National Visa Center as well.

After USCIS approves a petition, they will send you a Notice of Approval (I-797). At the same time, USCIS will move the files to the NVC. (It may take a month or more for the NVC to receive your case from USCIS.) Upon receipt, the NVC will give your case a unique NVC case number and send you a welcome letter notifying you that they have your petition and what to do next.

However, an approved petition does not necessarily mean that the NVC will begin processing the green card. To start, the beneficiary must have an immigrant visa immediately available.

National Visa Center Case Status

Check Your Individual NVC Case Status

As mentioned in the previous section, the NVC will send you a welcome letter by e-mail or physical mail. With the information in this letter, you can log in to the Consular Electronic Application Center (CEAC) to check your case status and perform other activities. If you've already received your letter, you can check your case status now:

Check General NVC Processing Times

To see how long it is currently taking the National Visa Center to process cases like yours, check their NVC timeframes page:


The NVC timeframes page only describes the general processing time for all cases. To reach a reasonable expectation for your case, it’s important to understand how it will be processed.

Generally, the petitions for immediate relatives (spouse, parents and unmarried children under age 21 of U.S. citizens) are processed quickly compared to others. That's because there is no annual limit on the number of immigrant visas issued to immediate relatives. There's always a visa available to immediate relatives.

On the other hand, family-based preference categories and employment categories do have a wait in most cases. Congress set a limit on the number of immigrant visas issued in these categories each year. Consequently, there are typically more visas requested than there are available each year. The case may sit for months or even several years until an immigrant visa becomes current.

When USCIS receives a visa petition for these categories, they provide a "priority date" on the receipt notice. For example, after filing Form I-130, USCIS responds with Form I-797C, Notice of Action, also known as a receipt notice (like the one pictured below).

I-130 Approval Notice for consular processing

The receipt notice contains a priority date. When your priority date meets the most recent cut-off date in the State Department’s monthly visa bulletin, it becomes “current.” Once a case is close to becoming current, the NVC will start processing the next steps.

What Happens When a Priority Date is Current

If a priority date is before the most recent cut-off date, or is likely to become current soon, the National Visa Center will commence processing. Again, this happens immediately for immediate relatives or categories that have a visa immediately available to them. For the NVC to review your case and progress it to the interview stage, you must:

  • Pay the visa application fees;
  • Apply for the visa (DS-260);
  • Submit the petitioner's Form I-864 Affidavit of Support and all supporting financial documentation; and
  • Submit the applicant's civil documents.

Then, the NVC will hold your visa petition until an interview can be scheduled with a consular officer at a U.S. embassy or consulate. Once you've submitted all necessary fees and documents, the National Visa Center can review your case. Once they've confirmed everything is in place, you will receive an email that your case is documentarily complete. Next, the NVC will coordinate with the appropriate U.S. embassy or consulate to schedule a visa interview appointment for you.

How to Contact the National Visa Center

Normal operating hours for the National Visa Center are Monday through Friday from 7:00am to 12:00 midnight Eastern Standard Time. Although they have a phone number, phone-based customer service was suspended during COVID-19 and never reinstated. You must use the Public Inquiry Form to contact the NVC. You will get an email response.

Email Form: Public Inquiry Form
Phone: (603) 334-0700

Be patient. NVC response times for email inquiries generally take 1 to 3 weeks. It may take them some time to answer your questions. Carefully submit your inquiry with all necessary information. The public inquiry form is also the appropriate way to inform the NVC of an address change that affects the petitioner or beneficiary.

Before contacting the NVC, consider reviewing the NVC Frequently Asked Questions. There are several answers to peoples' most common questions. You'll have your answers much more quickly than waiting for the NVC support personnel to respond.

NVC Doesn't Touch Adjustment of Status Cases

The National Visa Center only works with cases related to consular processing (processed abroad). But USCIS handles all adjustment of status cases for individuals who are inside the United States. If you opted for adjustment of status on Form I-130, Petition for Alien Relative, USCIS will not forward your case to the NVC. Instead, they will send it to the local USCIS office in the United States that was listed on the I-130 petition. But what if you opted for consular processing on Form I-130 and subsequently changed your mind? You are likely eligible to adjust status if you are:

  • Lawfully present in the U.S. through a lawful entry and
  • Have an immigrant visa immediately available to you.

Even if you opted for consular processing, you may proceed with adjustment of status. Once you file Form I-485 to adjust status, USCIS will recall the case from the National Visa Center. If you received a welcome letter from the NVC asking about your intentions, this is also an appropriate time to indicate that you've decided to file Form I-485 inside the United States. You do not need to pay any NVC fees.

Upgrade Petition After Becoming a U.S. Citizen

As you know from reading above, petitions for immediate relatives are in a higher priority category. Therefore, you may want to “upgrade” a petition if your recently became a U.S. citizen. If you filed a petition for your spouse and/or children when you were a lawful permanent resident and you are now a U.S. citizen, the type of immigrant visa that your family members can receive will change. In order to make this change, you must submit proof of citizenship to the National Visa Center so they can revise your family member’s visa category. Scan and save one of the following items as a PDF or JPG file:

  • A copy of the biodata page of your U.S. passport; or
  • A copy of your certificate of naturalization.

Send the proof of citizenship to the NVC as an attachment via the Public Inquiry Form.

About CitizenPath

CitizenPath provides simple, affordable, step-by-step guidance through USCIS immigration applications. Individuals, attorneys and non-profits use the service on desktop or mobile device to prepare immigration forms accurately, avoiding costly delays. CitizenPath allows users to try the service for free and provides a 100% money-back guarantee that USCIS will approve the application or petition. We provide support for the Petition for Alien Relative (Form I-130), Affidavit of Support (Form I-864), and several other immigration services.

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