Customer Support

CitizenPath makes it easy to prepare complicated USCIS immigration applications. We also guarantee that USCIS will approve your application so that you can avoid costly delays and losing filing fees. Watch a video about how it works.

After preparing the form, you may download your ready-to-sign document and mail it to USCIS. We’ll also provide you with filing instructions that includes a checklist of supporting documents. You'll know exactly how to proceed. You may try CitizenPath for FREE!

Complete your USCIS form in the privacy and comfort of your own home. You don’t pay until you are satisfied and ready to download it. You’ll get the confidence of completing your application on your own while saving hundreds of dollars compared to an attorney. Plus, you have our support. Contact us if you have any questions.Start here.

CitizenPath is the affordable way to get help with USCIS immigration forms. Please refer to the Pricing Page for the CitizenPath package fees associated with each form. Attorneys will generally charge four or five times these fees.

Please note that most USCIS forms require you to pay a filing fee to USCIS when you file them. The USCIS fees are not included in our costs. View USCIS filing fees.

USCIS forms are available at no cost by visiting the USCIS.gov website.

CitizenPath does not charge you for the form. We charge for the service of helping your prepare the form. CitizenPath makes it easy to prepare complicated USCIS immigration applications and petitions. We also guarantee that USCIS will approve your form so that you can avoid costly delays and lost filing fees. Our service was designed by immigration attorneys, but we're very affordable. Try it for free.

Our software will help you prepare the application or petition. In most cases, you'll find the answer to your question in our simple instructions and help tools. Our attorney-reviewed articles also provide lots of information on issues commonly encountered in the immigration process. But you may contact us if you can't find what you're looking for.

We are not a legal firm, so we can't provide you with legal advice. We provide some options to help get you answers to your legal questions.

You'll be able to edit your forms after purchase. It's extraordinarily important to us that you're comfortable with the finished application package. We'll help you get it right. In most cases, you can return to account workspace and click the "Edit" button next to your package. If you need additional help, please request support with your order number and specific items that need to be updated.

USCIS currently provides not way for CitizenPath (and other software programs used by law firms) to e-file forms. While e-file can help you submit the form more quickly, the USCIS e-file system is not designed to protect you from mistakes. Mistakes and omissions are what lead to major delays, rejections and denials. So e-file can save you a few days in the beginning, but submitting a well-prepared form is what helps ensure a quick processing time. Remember, USCIS is not your advocate. They're not going to warn you if you're exposing yourself to problems.

If you want to take advantage of both options, some of our customers prepare the form on CitizenPath and then re-enter the information on uscis.gov. CitizenPath also gives you filing instructions customized to your situation. The filing instructions explain exactly which supporting documents to submit.